Hope Factory Privacy Policy

Hope Factory is committed to protecting your personal data. This policy explains why and how we use your personal data to ensure that you are well informed and in control of your information.

Who we are:

Hope Factory is a training company that is predominantly into soft skills/behavioural skills, leadership and communication training for corporate companies and other organisations

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site (hopefactory.in), our social media pages(LinkedIn and Facebook).This includes information provided at the time of registering to use our site, subscribing to ourservice or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to our site and social media pages including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP Address and Cookies

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate informationto our advertisers. This is statistical data about our users’ browsing actions and patternsand does not identify any individual and we will not collect personal information in this way. We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your
computer’s hard drive.

They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access
certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

How we use your information

We use your information for the following purposes

• responding to any enquiries which you make to us relating to any of our services
• to provide training services to you
• to monitor site usage to develop and administer our websitesand
• to provide you with promotional information about our training services, news, advice, and offers

Keeping your information secure

We will use technical and organisational measures to safeguard your personal data, for example we store your personal data on secure servers and ensure access to your personal data is limited to authenticated and approved staff

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Reasons we collect and use your personal information

We may use your information in the following ways:

• where it is necessary to perform our contract with you
• where you have provided consent, provided that you can withdraw this consent at any time;
• where it is necessary for our legitimate interests as a business including
• responding to enquiries
  • providing training services to our customers
  • improving and developing our services
  • the administration of our business
  • monitoring and maintaining standards within the Hope Factory network
  • establishing, exercising, or defending our legal rights 

Retention of information

We will retain your information for no longer than is necessary for the purposes for which we collected it, or for as long as we have your consent to do so where your consent is our legal basis on which we process such data. All retained data will be held subject to this policy.

Changes to this policy

We may change this policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you interact with us.

Contact Us

To contact us please use the following details:

Hope Factory

Phone Number : 9655226691
Email: info@hopefactory.in